Effective Date: 08-18-2025
Last Updated: 08-18-2025
Crucinos LLC (“we,” “our,” or “us”) respects the privacy of individuals who interact with our
website and mobile application. This Privacy Policy describes the categories of information we
collect, the purposes for which it is used, and the measures taken to safeguard it. By accessing
our website or using our mobile application, you acknowledge and agree to the terms of this
Privacy Policy.
1. Information We Collect
- Name (optional).
- Customer ID (assigned by Crucinos).
- Email address (optional).
- Rewards points and scan events (e.g., timestamp).
- Push notification token (Firebase Cloud Messaging).
- Basic technical data when you use the app (e.g., device model, OS version, IP address).
- Support messages you send us.
2. How We Use Your Data
- Operate the loyalty program: track and apply rewards.
- Send transactional notifications (e.g., points) and, if enabled, promotional offers.
- Protect accounts, prevent fraud, and ensure service integrity.
- Provide customer support.
- Improve features using aggregated or limited analytics.
3. Data Sharing
- We do not sell or rent your personal information.
- Service providers: Amazon Web Services (hosting/storage) and Google Firebase Cloud Messaging (push delivery). These providers are contractually required to protect your data and use it only to provide our services, offering the same or stronger protections described here.
- Legal requirements: when we must comply with law, protect our rights, or prevent abuse.
4. Data Security
- Data is encrypted and stored securely in accordance with Florida and U.S. regulations.
- We use modern, industry‑standard security practices.
5. Your Rights
- Request a copy of your personal data.
- Request corrections to your information.
- Delete your account and associated data at any time from the app (Settings → Account → Delete Account) or by contacting us.
- To make a request, email us at info@crucinos.com.
6. Updates & Governing Law
- We may update this policy as needed. Continued use after changes indicates acceptance.
- This policy is governed by the laws of the State of Florida, USA.
7. Data Retention & Deletion
- Upon account deletion or a verified request, we delete your personal data from all systems immediately.
- Push notification tokens are removed on sign‑out and on deletion.
8. Withdrawing Consent
- Notifications: you can turn off app notifications any time in iOS Settings → Notifications → Crucinos.
- You may withdraw consent to processing by deleting your account. You can also email us to opt out of promotional notifications while keeping essential service messages.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at info@crucinos.com.